Organizations invest heavily in overall transformation, project effort, and resources to realize improved business value. An organization’s level of OCM maturity determines its level of change adoption and success.
Sabot helps organizations achieve optimal return on their investments by:
Sabot’s OCM RADAR© model is defined as “a system used to detect the presence and direction of stakeholders”. The 5 phases of change are Reason / Accept / Develop / Adopt / Reinforce, i.e., RADAR.
The RADAR© model is a ‘push – pull’ system. For example, in the Reason phase, the business case is developed and communicated – information is ‘pushed’ and there is active engagement of stakeholders in OCM activities. In the Accept phase, stakeholders’ response is ‘pulled’ through information solicitation and the level of stakeholders’ acceptance of the rationale is monitored. The Develop phase is a ‘push’ - delivering skills assessments, skills matrices and development plans, training, mentoring, coaching, and support. The Adopt phase is a ‘pull’ – measuring and monitoring stakeholder response through proficiency rates, adoption rates, resistance risk, attitudes, and performance. The reinforce phase is both ‘push’ and ‘pull’, encompassing applying standardization and soliciting continuous improvement effort.
The design and delivery of the OCM strategy also includes customized plans in Stakeholder Management and Engagement, Communications, Training & Development, Resistance Risk, Transition, and Recognition and Reward.